BMPRED Software Solution — Privacy Policy & Terms of Service

1. Introduction

BMPRED Software Solution (“Company”, “we”, “our”, “us”) provides services in WhatsApp marketing, WhatsApp API messaging, and customized software development. By accessing our website, services, products, or software solutions you agree to this Privacy Policy and these Terms of Service.

2. Services Covered

  • WhatsApp Marketing & API Messaging
    • We provide bulk and automated messaging solutions using the official WhatsApp Business API and related tooling.
    • All communications are intended to comply with WhatsApp’s Business & Commerce policies and applicable laws.
    • Campaigns are permission-based: clients must obtain consent before sending promotional messages.
  • Customized Software Development
    • We build custom web, mobile, and enterprise software based on agreed scope, milestones, and deliverables.
    • Project-specific terms will be documented in separate statements of work or service agreements.

3. Data Collection & Usage

We collect and process data necessary to deliver our services. We do not sell personal data.

  • What we collect: name, business name, email addresses, phone numbers (including numbers uploaded by clients for campaigns), billing information, and any project-specific data you provide.
  • How we use data: to provide and maintain services, communicate about accounts and projects, deliver campaigns, handle billing, and for security and legal compliance.
  • Client data: phone lists and campaign content provided by clients remain confidential and are used only for the purpose agreed in the contract.
  • Retention: we retain client data only as necessary to fulfill contractual obligations and legal requirements.

4. Data Security

We follow industry-standard security practices to protect data, including access controls, encryption in transit (TLS), secure credential handling, and role-based access for our staff. However, no system is perfectly secure — clients should also follow best practices such as minimizing sensitive fields in campaign data and using secure access methods.

5. Client Responsibilities

  • Clients must ensure they have lawful consent from recipients before sending promotional or transactional WhatsApp messages.
  • Clients are responsible for message content and must comply with local laws, WhatsApp policies, and anti-spam regulations.
  • BMPRED Software Solution is not liable for fines, penalties, or losses arising from client misuse or non-compliance.

6. Intellectual Property

  • All pre-existing intellectual property owned by BMPRED (libraries, tools, templates, platform code) remains our property unless explicitly transferred in writing.
  • Clients retain ownership of their business data, brand assets, and content they provide for projects.
  • Deliverables can be assigned or licensed per the written agreement between BMPRED and the client.

7. Payments & Refunds

  • Fees and payment schedules will be defined in proposals/invoices and must be followed by clients.
  • Customized software development payments are generally non-refundable once development work has commenced, unless otherwise agreed in writing.
  • WhatsApp API and marketing fees (including template approvals, message volume, and third-party costs) are usage/subscription-based and typically non-refundable.

8. Third-Party Services

WhatsApp (Meta Platforms, Inc.) and other platform providers are third parties. We integrate with official APIs where possible. BMPRED is not responsible for outages, policy changes, or restrictions imposed by third parties.

9. Limitation of Liability

While we strive for high-quality service and reasonable uptime, BMPRED Software Solution is not liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, revenue, or business opportunities arising from use of our services.

10. Policy Updates

We may update this document from time to time. The Last updated date at the top will indicate the most recent revision. Continued use of our services constitutes acceptance of the updated terms.

11. Contact Information

BMPRED Software Solution

Website: www.bmpred.com

Email: info@bmpred.com

12. Legal Notice & Recommendation

This HTML document is a template and is provided for general informational purposes. It does not constitute legal advice. We recommend that you have this document reviewed and customized by a qualified attorney to ensure it fully complies with applicable laws and regulations for your jurisdictions and specific use-cases (especially for data protection, consumer protection, and messaging/telecom regulations).